In November 2017, Rushmoor Labour Group became aware of masses of complaints about private parking operators locally, so they carried out a survey and over half the responses were about Smart Parking, the parking provider at Aldershot Centre for Health. They set up a petition which called on Aldershot Centre for Health to provide parking that puts patients first attracted over 2,250 signatures. This was followed up with a YouTube video about the issue and the Labour Group submitted a report to a Rushmoor Borough Council attended by NHS Property Services. This resulted in Smart Parking being sacked from providing parking due to a poor service at Aldershot Centre for Health earlier this year.