Using technology to deliver council services
Using technology to engage students

Councils
Durham County Council

The student population in Durham City is large, mobile and hard to reach on certain civic issues such as housing, waste management and being a good neighbour. Durham County Council worked in partnership with students, the University and the Police to create an app that would be attractive, easy to use and relevant. “Durham Student Life” provides a quick and easy method for students to access practical assistance immediately, including providing them with a map of safe night time routes, calling taxi firms and also providing practical content for support in mental health, sexual health and drug and alcohol matters in a safe secure and personal environment whilst also giving the council the ability to send out notifications to students with important messages.